Before you start
You'll need to have a test reservation created in your property management system and synced to Altitude Cloud.
You'll also need to make sure the email template you want to test is ready to send.
Log into Altitude Cloud and navigate to Marketing > Templates. Locate the email template you want to test and make sure its status is Published.
1. Find your test reservation
Navigate to Guests > Arrivals and Departures.
Select the Arrivals tab and locate the test reservation you created in your property management system.
2. Open the reservation
Click the three dots next to the Action button on your reservation and select View.
Once the reservation opens, navigate to the Communications tab.
3. Select the email to send
Select Send Campaign.
Choose the email template you would like to test from the dropdown menu.
4. Send your test email
Select Send. The email will be sent using the guest details associated with your test reservation.
Check the inbox for the email address associated with the reservation. It should arrive within a few minutes.
You can now review the email and continue testing any links or Guest App actions included in the email.
Important: Make sure your email address is added to the test reservation in your property management system before sending the campaign. This ensures the test email is sent to you rather than another email address.