Accessing Upsells
Log in to Altitude Cloud on desktop
Go to Administration
Select Content
Select Upsells
You will see a list of all upsells and extras already set up for your property.
Setting Up Categories
Categories help organise your upsells into clear groupings, for example parking, food and beverage, or gifts
Create categories first if you want to group similar upsells together
Creating a New Upsell
Select New Item in the top right corner
You will be taken to the upsell setup screen
Basic Details
Select the task type the upsell should trigger, for example Prepare guest request
Enter the guest-facing name
Add a description visible to guests
Select the relevant category
Set the status to active or inactive
Pricing and Charging
Select the charge type
One-off charge for a single item
Recurring daily charge for per-night items
Choose whether the charge should
Be sent to your property management system
Be added to the guest bill
Availability and Display
Choose where the upsell is available:
Kiosk check-in
Guest app and web-based check-in flows
Choose whether to display details to the guest
Set the display order to control where it appears in the list
Billing and Units
Enter the posting code from your property management system
Select the unit type, for example per night, per stay, quantity, or free
Optional Configuration
Require additional information, such as a licence plate for parking
Set discounts or special pricing if required
Add an image or promotional image
Define availability rules, such as how far in advance or before arrival the upsell is available
Add sundry IDs, add-on items, or key permissions if required
Saving the Upsell
Scroll to the top
Select Create