Configure Housekeeping
1. Navigate to Housekeeping Setup under Administration in Altitude Cloud
2. Select Start Setup
3. Add the relevant timezone for your property but selecting an option from the dropdown menu
4. Add the required frequency for cleaning for your property.
This could be a daily refresh or clean, or every two or three days as required. This will educate which days housekeeping jobs are generated for room refresh.
5. Specify if there are any rooms that do not require cleaning and these will be left off of the housekeeping job generation.
Setup Inspection Lists
Inspection lists can be created and configured to meet your property requirements when rooms are signed off after a clean. These are fully customisable and appear on Altitude's Housekeeping module when a supervisor is signing off a room.
1. Navigate to the Inspection List Tab
2. Select New Inspection List
3. Select the relevant room type you would like to apply the inspection list to
4. Add the required inspection elements and then select Enter on your keyboard or the '+' sign next to the item
You can add as many inspection items as required.
5. Select Update to save the list
Create New Job Templates
Altitude has setup default rules as an option for importing - these are designed for some PMS but may not work with others. Please consult your Altitude representative when preparing the Housekeeping rules.
Set up rules for your housekeeping jobs with conditional rules.
1. Navigate to the Job Template Tab
2. Select Add Job Template
3. Write the name of your new job template.
Examples of job templates could include:
Departure with Arriving Guest
Departure with No Arriving Guest
Room Refresh for In House Guest
4. You can then set the priority of the rule so that each job generated which meets the template criteria will be set to the relevant priority.
4. Establish the conditions of your rule.
5. Establish what you would like to happen for the rule
6. Establish and KPI's you would like to have for the rule.
KPI's add a countdown timer to the job task and educate reporting.
7. Select Create
You can edit these rules at any time by selecting the Edit button next to the rule. You can also disable or delete rules as required.
