Altitude

View Altitude's Operations Platform to streamline your back-of-house operations.

Operations Platform

Organise and keep on top of back of house communications with Altitude's Staff Logs.

Create and Manage Channels for Staff Logs

Altitude Cloud

Learn how to process and complete housekeeping tasks with Altitude's Housekeeping Module

Processing Housekeeping Jobs

Admin App

Learn how to set up housekeeping for your property, including job templates, inspection lists and more.

How to configure and setup Housekeeping Module

Learn the icons and features of Altitude's Housekeeping Dashboard.

Housekeeping Dashboard Overview (Cloud)

Generate the day's housekeeping jobs with Altitude's Housekeeping dashboard, then assign jobs.

Generating and Assigning Housekeeping Jobs (Supervisor)

Housekeeping

Create new tasks, as well as update status and resolve maintenance tasks.

Create and Process Maintenance Tasks

Manage lost and found from any where with a mobile connection through Admin App.

Adding a Lost and Found Item through Admin App

Learn to manage maintenance tasks after being logged.

Managing Maintenance

Setup Maintenance Types and Maintenance Locations to ensure smooth logging of issues and management of tasks.

Setting up Maintenance

Bulk Destroy Lost and Found items in Altitude Cloud.

Bulk Destroy Lost and Found Items

Maintenance

View and manage Lost and Found items in Altitude Cloud.

Managing Lost and Found

Add comments and further detail to Lost and Found Items in Altitude Cloud.

Updating Lost and Found Items

Learn how to add a new item to lost and found for guest follow up and collection.

Adding a New Item to Lost and Found in Altitude

Manage Lost and Found items from any mobile device with Admin App

Updating a Lost and Found Item on Admin App

Lost and Found

Set up stock suppliers and manage inventory to receive notifications for reordering and efficient stock management.

How to Setup Minibar Manager

Create specific categories for Minibar items across your property.

How to Create a Minibar Category

Add items to guest accounts from any mobile or tablet device through Admin App.

How to Add Minibar Items to Guest Reservations through Admin App

Add items to in house guest's reservations from your desktop

How to Add Minibar to Guest Reservations

Load, setup and manage your minibar items throughout your property.

How to Add New Minibar Items

Minibar

Set up incident types to assist with categories for reporting

How to Setup Incident Types in Altitude

Log, update and manage incidents as and when they happen with Altitude Cloud.

Log and Manage an Incident

Incident Management

Login to Altitude Cloud

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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