Open the Admin app on your iPhone or iPad and login to Admin App using your Altitude Cloud credentials.

Select the menu icon at the top left of the screen, then select Rooms. You will now see a complete list of your property’s rooms listed on your device.

To action a charge and refresh for a minibar in a specific room, follow these steps:

Tap on the relevant room number- you will see to the right of the room number the room status. For rooms that are in-house, you are able to view both the reservation and guest details as well as the Minibar options.

Select Manage Minibar

If items have already been charged to the guests room, you will now see the full list of items that have been added on previous nights of their stay.

To add a new minibar item, select the '+' at the top right of the screen.

Select the Category of items you wish to replace. This could include Non-Alcoholic Beverages, Alcoholic Beverages, Food Items, Miscellaneous Items.

Indicate the amount of the individual items you are replacing by pressing the + button next to the item. Then select Next.

Select the stock store you are replacing the item from. If your Minibar Attendant is working from a portable store, this might be named “Minibar Trolley 1”
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This will then be posted directly to the guests bill, and noted as replaced from the minibar stock.

Alternatively, select QR/BARCODE and place the barcode within the selected box on the screen.

Select Add.

If you would like to Add items to bills, but are not able to replace the minibar item, follow the initial steps, and then select 'No Stock' as you store option.

This will then ensure that you have record of items that need to be replaced and can complete replacement of stock at a later time, or handover to colleagues.