To manually add items to a guest reservation from your Altitude Cloud desktop login, you will need to follow these next steps:
Navigate to Minibar Manager, located under Hotel Cloud in Altitude Cloud and select Minibar Attendant.
Navigate to the Attendant tab to add items to rooms.
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Select the stock location the minibar items have been replaced from to ensure correct stock management.
By selecting the stock location, you are acknowledging that the item has already been replaced and stock levels will be adjusted accordingly.
To add consumed items, select the relevant Room Number, you will now see the relevant reservation details pop up underneath the room number.
Select from the left column which items have been consumed by the guest and add top the guest's account by selecting Add.
These items will now be added to the guests account for departure.