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Setup a Staff Chat Channel

Set up live chat channels for your team to use from either desktop or with Altitude's Admin App.

Updated over 7 months ago
  1. Login to Altitude Cloud

  2. Select Chat under Operations

  3. Select Add

  4. Enter the name of the channel you wish to set up, then add a description.

  5. Add members of the channel from the drop down box

  6. Select whether this is a public channel for all Altitude users to view, or a private channel for only the selected members to view.


    Note: Any user with an administration or owner login will be able to see all channels.

  7. Select Create

  8. You can now start the chat by typing in the chat box and selecting Enter or the send icon.

To edit a channel or add members at any time, select the pencil icon next to the member avatars, update the details, then select update.

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