Altitude

Some properties require an additional payment to be captured on check-in, sometimes called an incidental payment, bond or deposit.

Secondary Payments Overview

Network and Firewall Setup

Learn how to set up meal plans in Altitude Cloud.

Setup Meal Plans

Connecting your domains and email addresses to Altitude.

Account Domains, Email and DNS Management

Multi-factor authentication and IP Access Control

Account Security

View technical articles to support integrations and hardware setup.

Advanced Setup and Configuration

Connect with your external services to make the most of Altitude.

Integrations

This article explains how to connect your property to Cloudbeds in Altitude.

Connect to Cloudbeds

Connecting to Preno

Property Management System Integration

Setting up Dormakaba Ambiance to connect to Altitude

Setup Dormakaba Ambiance

Setting up Dormakaba System 6000 to connect to Altitude

Setup Doramakaba System 6000

Learn how to setup Salto Space to connect to Altitude.

Setup Salto Space

Update your Lock Box Pin Code

Setup and connect to Assa Abloy Visionline for Encoders, Mobile Keys and Kiosks

Setup Assa Abloy Visionline

Setting up Dormakaba Atlas to connect to Altitude

Setup Dormakaba Atlas

Setup a Lock Box for your Property

Setup Altitude Direct

Setup common access gates throughout your property.

Setup Access Gates

Connect your Goki locks for live unlocking and PIN connections

Connecting to Goki

Key Locks, Mobile Keys & RFID

Connect your Stripe Payments account to Altitude

Connect Stripe Payments

Setup and connecting to payment gateways for web and terminal payments

Payment Gateways

Learn how to manage Altitude Kiosk, including checking hardware, rebooting and more.

Managing Altitude Kiosk

Setup and Access AnyDesk

Learn how to set up an external key encoder for Altitude's Self-Service Kiosk.

Setup an External Key Encoder

Self-Service Kiosk Hardware

Setup and installation of the Verifone P400 Payment Terminal to the Altitude Kiosk

Verifone P400 Installation

A guide on setting up your all-in-one Self-Service Kiosk.

Setup Your Self-Service Kiosk All-In-One Unit

Setup your new Kiosk and controller in Altitude Cloud.

Setup Self-Service Kiosk with Controller (iOS)

Altitude Kiosk Hardware Setup

Sign up for and setup Apple Business Manager for simple app distribution

Setup Apple Business Manager

How to privately distribute Altitude Apps to the MDM and your devices

Connecting Apple Business Manager and Custom Apps

How to access the In-Room App admin menu.

Access Device Administration Menu

Learn how to configure an automatic profile for the device to connect to on restore or first start-up.

Syncing Apple Business Manager Devices and Connect to Profile

Once an iOS device is added to Apple Business Manager it will automatically download the configuration for the group it's assigned to.

Setup iOS Devices

Once devices are in Apple Business Manager they need to be assigned to the Altitude MDM Server.

Assign MDM Server to Apple Business Manager

App Management

Login to Altitude Cloud

Find answers and get help from Intercom Support and Community Experts

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